1) To place an order online, a) find the desired product, b) select the desired quantity of said product, and c) click the green "Add to Cart" button to add it to you shopping cart.
Continue doing the above 3 steps for each product you'd like to purchase.
2) Once you have all items you'd like to purchase in your cart, click the "My Cart" link located at the top right of the page. You'll be directed to your Shopping Cart page where you can view and edit your shopping cart.
To edit the quantity of an item in your cart, click on the arrows on either side of the number under the "QTY" column and then update the cart by clicking on the "Update Shopping Cart" button.
To delete an item in your cart, click on the "X" in the same line as the product.
To use a promo code, type the code in the text box under "Discount Codes" and hit the "Apply Coupon" button. The page will refresh to show that your code has been applied to your subtotal.
If you'd like to calculate shipping now, click on the "Calculate Shipping" link, fill in the state and zip code of the address you want your order shipped to, then click on the "Get a Quote" button. The page will refresh and now show a list of your shipping options. Select the option you'd like and click on the "Update Total" button to update your cart with the chosen shipping. NOTE: You can also calculate shipping during check out.
3) When you are ready to check out, click on the big green "Proceed to Checkout" button. You'll be directed to the Checkout page.
If you are a registered customer, you can log in at the top of the form by clicking on "Click here to login" next to "Already registered?"
If you'd like to check out as a guest, fill out the form under "Name & Address" with your billing information. If you'd like to create an account, check the box next to "Create an account for later use" and type in a password to associate with your new account.
If you want your order to be shipped to an address different than your billing address, uncheck the box next to "Ship to this address." Fill in the necessary information for the shipping address.
If the order is a gift, you can include a gift message by checking the box next to "Add gift options." Fill in the form that shows up.
4) Select your desired payment method by clicking on the circle next to credit card or Paypal.
If using a credit card, fill in the necessary information in the form that shows up, then click on the big green "Place Order Now" button. If you order has been successfully placed, the page will refresh to one thanking you for your order. An order confirmation email will be sent to the email you entered.
If using Paypal, select the circle next to Paypal and click on the big green "Place Order Now" button. You will be directed to a Paypal page where you can either login with your Paypal account or pay using a debit/credit card. Please follow the directions on that page. Once you have and if your order has been successfully placed, you'll be directed back to our website to a page thanking you for your order. An order confirmation email will be sent to the email you entered.
You may also place your order with us via phone by calling 1-888-TEA-HERB, Monday through Friday, 10am to 5pm Pacific Time.
